Sot eis w.e.g. Är Situatioun, a mir arrangéieren fir e Geschäftsmann fir Iech ze kontaktéieren.
Fir eng besser a glat Zesummenaarbecht, w.e.g. kennen d'Politik.
Packagen
D'Bild uewen ass e richtegt Bild vum Lagerhaus. De Label hei uewen gëtt fir Lagermanagement vu Produkter benotzt. No der Liwwerung, de Logistiklabel gëtt befestegt.
Handbuch
Nëmmen d'Haaptsäite vum Handbuch ginn hei gewisen.
Produit Beispill
Artikel SKU BF47XJ01G1
Produit Link Referenz: https://www.hoobrofurniture.com/product/bf47xj01g1/
Aktien
Mir sinn d'B2B Departement vun HOOBRO fir Drop Shipping Service. D'Aktie si vun eisem B2C Team dat Produktaktien am drëtte Lager oder Amazon Lager virbereeden. We can do drop shipping from part of stocks from B2C’s team.
Mir schécken Iech eng Aktielëscht an aktualiséieren se regelméisseg an Zukunft. Wann Dir braucht, mir kënnen d'Packagegréisst a Gewiicht weisen.
Zitat
Mir schécken Iech Drop Shipping Präis, wat méi niddereg ass wéi de B2C Retail Präis. ( About the VAT or tax, it’s up to the countries )
Order process
Send us your order, we will ship them by your order info, and then update you the tracking number.
Payment
It requires you to pay some money as a top-up amount. There is no limit on the top-up amount. It is recommended that you start with 100 and then gradually increase the amount of each payment as your orders increase. As long as the balance is enough for your orders, we will process the order at the first time. If not enough, we need to wait your payment, then arrange your order.
Customer service
Wrong Address
If we deliver the goods according to the address you provided, you should bear the loss caused by the wrong address.
After shipping, changing the address will also incur costs.
Product damage
- We deliver the goods directly to customers. Wann de Produit deen Dir kritt hutt beschiedegt ass, kontaktéiert eis w.e.g. direkt a liwwert déi entspriechend Beweiser, a mir wäerten et sou séier wéi méiglech veraarbecht.
- Mir liwweren d'Wueren als éischt un den Händler, an dann liwweren d'Händler se mat hiren eegenen Transport un d'Clienten. Well mir sinn net sécher, wien de Schued verursaacht huet, mir sinn net verantwortlech fir de Schued, deen duerch Transport verursaacht gëtt.
The product is damaged due to the customer’s own operation.
Mir kënnen dofir net onverantwortlech sinn. Installéiert w.e.g. de Produit net gewalteg.
Vermësst Accessoiren
Wann de Client e Mangel un Accessoiren fënnt nodeems de Produkt kritt huet.
- Wa mir entspriechend Deeler hunn, mir schécken se gratis un d'Clienten.
- If we don’t find the right parts, If we don’t find the right parts.
- Wann de Client nach ëmmer net ugeholl gëtt, we can resend a product to the customer.
Return Policy
If it is a product quality problem, we will accept the return, resend or refund after communication.
We do not accept returns or refunds if they are returned without cause. All losses shall be borne by the customer.
No product received
Our warehouse has recorded the delivery information and cooperates with internationally renowned express delivery companies. If the logistics information shows that the goods have been signed in, but the customer feedback has not received the goods, the customer needs to give us a feedback at the first time, and we will confirm with the warehouse and the express company as soon as possible. If the goods have been signed for more than 7 days, we will not handle them.